1. Ensuring a Smooth Shipping Experience

Greetings from Buck Leather Co Ltd! We’re thrilled to embark on a journey to deliver our premium leather products right to your doorstep. Our shipping policy is designed to provide you with clarity and assurance throughout this process. Please take a moment to familiarize yourself with the following guidelines.

2. Shipping Methods and Timeframes

We offer a range of shipping options to cater to your preferences:

• Standard Shipping: Expected delivery within 10 business days.
• Customized Product Shipping: In case of customized products, your order should arrive within 15 business days.

3. Order Processing and Tracking

• As soon as your order is on its way, we’ll send you a tracking number via email.

4. Address Accuracy

To ensure the successful and punctual delivery of your order, please review the shipping address provided during checkout. Accurate information is crucial to avoiding delivery complications.

5. International Shipping

For our international patrons, please note that local customs authorities may levy additional customs duties, taxes, or fees upon delivery. These charges, if applicable, are beyond our control and remain the recipient’s responsibility.

6. Shipping Delays

While our aim is to meet delivery timelines, unforeseen circumstances such as weather events or logistical constraints might occasionally lead to delays. Should any such situation arise, rest assured that we will keep you informed.

7. Order Tracking and Assistance

For tracking your order or seeking help related to shipping, refer to the tracking number provided in your shipping confirmation email. If you require further support, our dedicated customer service team can be reached at info@buckhyde.com or contact us at +44 74 01 00 0915

8. Addressing Missing or Damaged Shipments

Should you encounter a missing shipment or one that has arrived damaged, please notify us immediately at info@buckhyde.com or contact us at +44 74 01 00 0915. We’ll work diligently to rectify the situation and ensure your satisfaction.

9. Shipping Restrictions

Be aware that specific items may have shipping restrictions to certain destinations. If your order is affected by any such limitations, we will promptly inform you.